Privacy Policy

1. Who We Are

Purics AI ("we", "us", "our") is a software engineering and AI services company. Our registered website is purics.ai. For all privacy matters, you may reach us at privacy@purics.ai.

2. Information We Collect

We only collect what we genuinely need. This may include:

• Contact information — your name, email address, company name, and phone number when you fill in a contact or booking form.
• Project & consultation data — details about your project requirements, technical specifications, or business context shared voluntarily during calls or email threads.
• Usage data — basic analytics such as pages visited, referral source, browser type, and approximate geographic location (country level) collected via privacy-respecting analytics tools. No cookies that track you across the web.
• Payment metadata — billing details processed securely by our payment partner (Razorpay). We never store raw card numbers on our servers.
• Communications — emails, chat messages, or meeting notes exchanged as part of delivering our services.

3. Why We Collect It (Legal Basis)

• Service delivery — to provide, manage, and support the engineering or AI services you engage us for.
• Communication — to respond to enquiries, schedule discovery calls, and keep you updated on project progress.
• Invoicing & payments — to generate invoices, process subscription payments, and maintain financial records required by law.
• Security & fraud prevention — to detect and prevent misuse of our services.
• Improvement — to understand how visitors use our website so we can improve the experience. This is always done in aggregate and never tied to individual profiles.

4. How We Store & Protect Your Data

• All data is stored on access-controlled, industry-standard cloud infrastructure.
• Data in transit is encrypted via TLS/HTTPS at all times.
• Access to client data is restricted to authorized Purics AI personnel directly involved in your project — on a strict need-to-know basis.
• We perform regular security reviews and follow secure development practices.
• We retain personal data only as long as necessary for the purposes above, or as required by applicable law.

5. Third Parties

We do not sell, rent, or trade your personal or business data. We may share limited data with trusted third-party service providers strictly to operate our business:

• Calendly — for scheduling discovery and project calls.
• Razorpay — for secure payment processing.
• Email & productivity tools — standard business communication platforms used internally.
• Analytics — privacy-first, aggregated website analytics (no cross-site tracking).

All third parties are bound by appropriate data processing agreements. We do not allow them to use your data for their own marketing or AI training purposes.

6. AI & Model Usage

Client data, source code, documents, prompts, credentials, or any business information submitted to Purics AI is never used to train public AI models unless you have explicitly approved this in writing. Any AI tools or models we use during project delivery are selected with enterprise privacy and security in mind.

7. Cookies

Our website uses only essential functional cookies required for the site to work correctly (e.g., session state for booking widgets). We do not use advertising, behavioural tracking, or third-party marketing cookies.

8. International Transfers

Purics AI operates with a globally distributed team. If your data is processed or stored outside your home country, we ensure appropriate safeguards are in place (such as standard contractual clauses) in compliance with applicable privacy regulations including GDPR.

9. Your Rights

You have the right to:

• Access — request a copy of the personal data we hold about you.
• Correction — ask us to correct inaccurate or incomplete data.
• Deletion — request that we delete your data, subject to legal retention requirements.
• Portability — receive your data in a structured, machine-readable format.
• Objection / Restriction — object to or restrict certain types of processing.
• Withdraw consent — where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, email us at privacy@purics.ai. We will respond within 30 days.

10. Children's Privacy

Our services are intended for businesses and professionals. We do not knowingly collect personal data from individuals under the age of 16.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be communicated via email (if you are an active client) or by posting a notice on this page with an updated effective date.

12. Contact Us

Questions, concerns, or requests? Reach us through any of the following: